Case Study: Modernizing Armenia’s Public Transit with OPCS Transport

Learn how EKTEC Corp’s OPCS Transport brought flexible cash and card payment options to Armenia’s transit system, enhancing convenience for commuters and supporting the community’s shift toward modern, efficient public transport.

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Introduction

In Armenia, Colombia, EKTEC Corp’s OPCS Transport solution is driving the modernization of urban public transit by providing a seamless cashless payment system on TINTO routes 8, 20, and 28. This open payments technology enables commuters to pay directly with contactless bank cards, offering a fast, convenient alternative to cash payments while supporting the community’s transition to a more efficient public transit system.

Project Overview

The OPCS Transport system was integrated to facilitate a smooth transition from cash to cashless fare collection, enhancing accessibility for Armenia’s urban transit users. The solution includes unique functionalities that support both traditional cash payments and modern bank card payments, catering to a wide range of commuters and helping the local community embrace modern payment methods.

System Features and Benefits

  • Seamless Card Payments: Users can simply tap their bank cards at the point of entry, eliminating the need for cash handling and providing faster access to public transit.
  • Cash Payment Integration: For those still using cash, a payment button allows drivers to record cash transactions, generating a digital transaction that interacts with the bus turnstile to unlock or lock it based on the driver’s action.
  • Detailed Transaction Tracking: OPCS Transport differentiates between cash and card payments in the central system, providing transit operators with clear, separate records of transactions by payment type and by individual bus operator, which aids in managing separate accounts across the integrated transit network.

Promotional Incentives for Bank Card Users

To encourage the adoption of contactless bank card payments, EKTEC Corp implemented a promotional feature within OPCS Transport that reduces the fare for users paying with bank cards. This initiative not only boosted the adoption of cashless payments but also offered savings for riders, further helping the community shift toward a more modern and cost-effective transit experience.

Results and Impact

With EKTEC Corp’s OPCS Transport system, Armenia’s urban transit network has taken a significant step forward in creating a modern, user-friendly public transport system that benefits the community. Key impacts include:

  • Improved Commuter Experience: Faster boarding and convenient payment options simplify travel for Armenia’s residents and support the community’s goal of a more accessible transit system.
  • Efficient Cash and Card Management: Operators benefit from streamlined processes, with accurate records and independent account tracking across multiple bus operators within the TINTO system.
  • Increased Adoption of Cashless Payments: Promotional fare discounts for bank card payments have incentivized users to transition to cashless options, aligning with Armenia’s broader goals for technological advancement in public services.

Conclusion

EKTEC Corp’s OPCS Transport integration with Armenia’s TINTO public transit system exemplifies how cashless payment technology can transform urban transit and positively impact communities. By offering secure, flexible payment options for both cash and card users, EKTEC has helped Armenia build a more inclusive, modern transit experience that supports community growth and technological progress.

 

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